Zoom audio problems on Surface Laptop – Microsoft Community
Causes of Zoom Mic Not Working · Your mic is off or on mute. · Your mic is disabled in your device’s settings. · The wrong mic or speakers are active in Zoom. · The. Your mic is muted. · Your mic is disabled in your device’s settings. · The wrong mic or speakers are selected in Zoom. · The meeting organizer has. If the Zoom audio doesn’t seem to be working, it may also be due to the computer volume. Check if the volume on your computer is muted or too.
Why is zoom sound not working on laptop.Zoom Audio Not Working? 5 Ways to Fix It
Look for the microphone icon in the bottom left hand corner, if it’s crossed out, click it to unmute your microphone. Please let me know zooj you know how to fix this. My app keeps crashing or closing: First of all, do both of the things above. Zoom audio problems can appear in several ways.
Why is zoom sound not working on laptop –
I updated Zoom, checked drivers for updates, etc. Hope someone can help! I have same issue on Mac for last 2 weeks I have 45 years in IT so believe me when i say it is a Zoom problem.
Thank you for your response! I guess I’ll just keep updating Zoom on this computer and use a tablet until this gets resolved. This is a new problem that’s popped up in the past few weeks! Very frustrating! Thanks again Same problem here. New LG laptop, Win Speakers work for all apps except Zoom. Hope they address this serious issue, as Zoom is currently unusable to me. Same problem. Zoom audio worked just fine last night.
This morning it fails to detect audio. What happened overnight?! Same problem with my mom’s laptop. I have the same issue on my Lenovo. I have used the same laptop for 2 years and never had an audio problem with Zoom. Now suddenly no speakers detected. No problem with my speakers at all in any other application just as other commenters have noted. Is Zoom doing anything to address this issue? Our IT help desk shared a work around. Use Zoom from browser. Will need to cancel “Start in app” when join or start a meeting, then a message at bottom allow you to join from browser.
And mic and speaker works. It helped my mom to continue use normally. Nice, but that doesn’t help when I am in a zoom webinar, which doesn’t open from the browser. Any suggestions? Typical error sources include: Other participants have muted their microphone, speakers, or headphones.
Incorrect audio settings or recording devices have been selected. Audio scripts are blocked by temporary data in the browser cache.
Speakers built into the smartphone have been disabled in the app. Step 1 : Log in to your Zoom account by entering your user data in the Zoom client. Step 4: Here you will find a whole list of audio options. Test the function of your speakers and check whether the correct speaker is selected. Check the functionality of your microphone. Enable automatic audio connection via computer to give Zoom access to your computer audio when you enter a meeting.
In this prompt window, you can also perform an audio test and enable automatic connection to computer audio. With computer audio connection disabled, Zoom will ask for speaker and microphone access before you enter each meeting. However, this could be the cause of the Zoom audio not working so remember to turn the microphone back on when needed.
Zoom: No sound — how to solve the problem When it comes to small meetings consisting of two or three people, first ask the question: Have the other participants muted their own microphones or speakers? Test audio playback and recording devices in a meeting During a meeting, test your audio devices in the audio settings.
Click on the arrow next to the microphone icon to open the audio settings and test your audio devices. Clear browser cache Too much temporary data in the browser cache can cause blocked audio scripts on Zoom in rare cases. Right-click on the volume icon at the bottom right to open the volume settings. Check that the volume is set correctly for Zoom meetings.
Check that the volume control for Zoom meetings is set correctly. To unmute a muted microphone on Zoom, tap the microphone icon. Restart your smartphone As simple as it sounds, rebooting often helps solve audio problems. Related products. Go to Download driver and firmware for Surface , choose your Surface model then click Download.
Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device.
You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I’m currently doing everything shy of the Fresh Start, which sounds scary.
I’ll let you know if it’s all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago. When I join a Zoom meeting everyone else hears an echo. If I join the Zoom audio via my phone there is no echo. I’m more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don’t think I should have to do that!
Thanks, Allison. I was just about to write to Steven, but he’ll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked. I don’t use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop’s built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it.
Zoom thinks I’m speaking and cuts off my colleagues. They hear themselves echoing through my Surface. I hear them as broken up. I’ve been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can’t be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn’t using an external mic or headset has.
Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues.